A social media post has again brought the spotlight on how alleged corruption continues in the tax regime and haunts people who want to expand their businesses. The post, shared by a chartered accountant (CA), revealed his frustration over delays in getting his Goods and Services Tax (GST) registration. He alleged in the post that after failing to get his work done via an usual process, he was now considering paying a bribe.
His remarks went viral, prompting responses from social media users. The Finance Minister, and the Central Board of Indirect Taxes and Customs (CBIC) had to react to the matter. The issue has reignited alleged concerns about how a system meant to simplify business processes can sometimes end up creating new hurdles.
The CA, in a tweet, wrote that he applied for GST registration about 20 days ago but had still not received the registration number. He wrote, “Now I have decided to give bribe to get the job done.”
The post triggered a larger conversation on social media. One user, referring to his tweet, voiced concerns:
“Kudos to him for raising a serious concern regarding GST registration. What started as a smooth process in the early days of GST has now become a nightmare. As officers grew familiar with the system, some began exploiting it deliberately delaying or rejecting registrations unless bribes are paid. This is a blot on the promise of ease of doing business. Entrepreneurs deserve a fair system, not one that forces them to pay their way in. Please take urgent action.”
In response to the uproar, Finance Minister Nirmala Sitharaman stressed the need for integrity and transparency in tax administration. She said:
“To provide service to the taxpayer is our duty. While so serving the taxpayers, transparency and integrity are crucial in earning their trust and confidence. Confident that the Board and the field formations will remain sensitive and responsive.”
Shortly after the minister’s remarks, the CBIC issued a detailed clarification on the specific case of his GST registration. Denying any delay or wrongdoing by the authorities, the board laid out the timeline and status of his application:
- “The application was filed this week on 26th May (Monday) which was assigned to Delhi State GST. The Central GST authorities had no role in this matter.”
- “As per Delhi State GST authorities, the case was processed immediately and a query was raised about the missing designation of the person who has signed the Rent Agreement on behalf of the Company.”
- “At this stage the ARN was pending for reply from taxpayer side and it was duly informed to the taxpayer.”
- “The application will be processed by the Delhi GST authorities upon receipt of the pending information.”
- “You are kindly requested to not circulate wrong information on the social media without knowing the facts.”
The statement from CBIC has refuted claims of delay due to bribery, asserting that procedural compliance from the applicant’s side was awaited.