The Commissionerate of Taxes, Government of Assam, has issued Circular No. 01/2026 dated August 27, 2026 regarding establishment of GST Service/Facilitation Centres for Taxpayers and Drawing and Disbursing Officers (DDOs) across the State. The initiative forms part of the Government of Assam’s efforts to improve the Ease of Doing Business (EoDB) ecosystem through digitised and online delivery of Government services.
Under the Circular, the Commissionerate of Taxes has established Single Window Facility Service Centres, designated as “GST Service/Facilitation Centre for Taxpayers/DDOs”, in every unit office across Assam under the Commissionerate. The move seeks to provide an accessible institutional support mechanism for taxpayers and DDOs dealing with GST-related matters.
The newly established GST Service/Facilitation Centres will provide guidance, assistance and support services to taxpayers and DDOs in matters relating to GST compliance. The Centres are intended to serve as dedicated facilitation points for stakeholders requiring assistance in meeting their GST-related obligations.
In addition to providing compliance-related assistance, the Centres will also receive grievances from taxpayers and DDOs and facilitate their effective resolution through the State Single Window System. The arrangement is expected to provide a coordinated mechanism for addressing GST-related grievances through the State’s digital service-delivery framework.
The initiative is aligned with the Government of Assam’s broader objective of promoting digital governance and improving Ease of Doing Business in the State by enabling easier access to Government services and institutional support for taxpayers.
The Circular has been issued by Shri Jilu Doley, IRS, Commissioner of Taxes, Assam, from the Office of the Commissioner of Taxes, Dispur, Guwahati. It has also been circulated to senior officers of the Finance Department, Finance (Taxation) Department, Industries and Commerce Department and field formations of the Commissionerate for information and implementation.
The Circular can be accessed at: https://comtax.assam.gov.in/sites/default/files/swf_utility_folder/departments/cot_finance_uneecopscloud_com_oid_18/this_comm/scan_2.pdf
