The Income Tax e-Filing Portal has enabled a dedicated grievance facility for taxpayers to report complaints relating to corruption, misbehaviour, harassment and sexual harassment.
Under the grievance mechanism, complainants can select the relevant category and provide details including the name and designation of the officer concerned, along with a description of the grievance. The portal specifically provides categories for “Corruption” and “Mis-behaviour/harassment/sexual harassment.”
The facility is expected to strengthen transparency, accountability and taxpayer grievance redressal by providing an online mechanism for reporting serious complaints relating to official conduct.
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